Privacy Policy

1. Information We Collect
We may collect the following types of information:
– Personal Information: Name, email address, postal address, phone number, billing information, and payment details.
– Account & Service Data: Username, password (securely stored), service usage details such as disk space, bandwidth, and logs.
– Technical Data: IP address, browser type, device type, operating system, referring/exit URLs, and cookie data.
– Communications: Support tickets, emails, feedback, and correspondence with us.

2. How We Use Information
We may use your information to:
– Provide, maintain, and improve our Services.
– Process payments, send invoices, and manage renewals.
– Communicate with you (updates, support, or marketing where consented).
– Prevent fraudulent activity, abuse, or violations of our policies.
– Comply with legal obligations.

3. Sharing & Disclosure of Information
We do not sell your personal data. We may share information with:
– Service providers and subcontractors who help us operate, deliver, or maintain the Services (e.g., payment processors, hosting infrastructure).
– Legal and regulatory authorities when required by law.
– Affiliates or successors in case of a merger, acquisition, or sale of assets.
– With your consent, or as needed to fulfill contractual obligations.

4. Data Retention
– We retain personal data for as long as needed to:
– Provide the Services
– Fulfill contractual obligations.
– Comply with legal requirements.
– Resolve disputes and enforce agreements.
When no longer needed, we securely delete or anonymize the data.

5. Security
We take reasonable measures to protect your information, including:
– Secure servers and encryption where appropriate.
– Access controls and regular security audits.
– Limiting access to staff who need data to perform their job.
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies & Tracking
We use cookies and similar technologies to improve the website and Services, including session cookies, persistent cookies, and analytics tools.
You can usually control cookies through your browser settings. Disabling some cookies may affect the functionality of the Services.

7. International Transfers
Because Light Cloud operates globally, your data may be stored and processed in servers in different countries. By using our Services, you consent to the transfer of your data to jurisdictions outside your home country, subject to appropriate legal safeguards.

8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last updated” date. Continued use of our Services after changes means you accept the updated policy.

9. Contact Us
If you have questions about this Privacy Policy, please contact us:
– Company: Light Cloud
– Email: (your support or privacy email)